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Section 1—Statement of Operations
1.1 Preliminary Statement 6
1.2 Principal Officers and Directors 6
1.3 Areas Served 6
1.4 Persons Authorized to Communicate with Board  6
Section 2—Definitions
2.1 Cooperative 7
2.2 Applicant 7
2.3 Member-Consumer 7
2.4 IUB 7
2.5 Premises 7
Section 3—Requirements for Service
3.1 Application 8
3.2 Membership 8
3.21 Service Contracts 8
3.3 Member-Consumer Deposits  8
3.31 Amount of Deposit 8
3.32 Interest on Deposit  9
3.33 Receipts  9
3.34 Deposit Refund 9
3.35 Additional Deposits  9
3.36 Non-Compliance 9
3.4 Right-of-Way 10
3.41 Procurement 10
3.42 Initial Clearing 10
3.43 Applicant’s Premises – Right-of-Way 10
Section 4—Characteristics of Service
4.1 Standard 11
4.2 Character 11
4.3 Classes 11
4.4 Primary Voltage  11
Section 5—Facility Extensions
5.1 Availability 12
5.11 Delivery Outside Coop Service Area 12
5.2 Definitions  12
5.3 Charges Associated with Line Extensions and Service Line Extensions 13
5.31 Permanent Service 13
5.32 Temporary Service 14.1
5.33 Conversion of Single-Phase Service to Multi-Phase at the Member-Consumer’s Request 14.1
5.34 Right-of-Way 14.1
5.35 Moving of Cooperative Facilities 14.1
5.36 Excess Facilities 14.1
5.4 Other Facility Extension Provisions 14.2
5.41 Notification by Member-Consumer 14.2
5.42 Space Requirement 14.2
5.43 Transformer Size 14.2
5.44 Electric Energy Sales Estimate 14.2
5.45 New Structure Energy Conservation Standards 14.2
5.5 New Facilities – Platted Areas 14.2
5.51 Easements 14.2
5.52 Grade and Terrain 14.3
5.53 Cost of Construction 14.3
5.6 Pre-Engineering Requirements 14.3
5.61 Engineering Fee 14.3
5.62 Requirements 14.3
5.7 General Construction Requirements 14.4
Section 6—Refusal or Disconnection of Service
6.1 Electric Service Disconnections Prohibited (Iowa Administrative Code 199-20.4(17)) 15
6.2 Electric Service Refusal or Disconnection (Iowa Administrative Code 199-20.4(15)) 15
6.21 Electric Service Disconnections without Notice (Iowa Administrative Code 20.4(15)b) 15
6.22 Electric Service Disconnections with Notice (Iowa Administrative Code 199-20.4(15)c&d) 15
6.3 Insufficient REasons for Denying Electric Service (Iowa Administrative Code 199-20.4(16)) 20
6.4 Prior Indebtedness  21
6.5 Resale of Energy  21
6.6 Member-consumer Rights and Responsibilities to Avoid Disconnection  21
Section 7—Meter Installations
7.1 Ownership 27
7.11 Meter Location 27
7.12 Meter Placement 27
7.13 Multi Service Through One Meter 27
7.2 Types of Meter Loop Installations 28
7.21 Self-Contained Metering 28
7.22 Meter Loop Construction 28
7.23 Current Transformer Installation 28
7.3 Temporary Meter Loops (Construction Sites) 28
7.4 Primary Metering 28
7.5 Meter Seals 28
Section 8—Underground Electric Facilities
8.1 Conditions of Service 29
8.2 Specifications 29
8.21 Self-Contained Metering 29
8.22 Current Transformer Metering 29
8.3 New Underground Facilities – Platted Areas 29
8.4 New Underground Facilities to Single Service 29
8.5 Replace Existing Facilities with Underground Facilities 29
Section 9—Wiring Standards
9.1 Cooperative’s Requirements 32
9.11 IFEC Wiring Specifications 32
9.12 Inspections  32
9.2 Member-Consumer’s Responsibility 32
Section 10—Meter Reading
10.1 Cooperative’s Responsibility 33
Section 11—Billing Procedure
11.1 Type of Billing 34
11.2 Billing Period  34
11.3 Due Date  34
11.31 Bill 34
11.32 Late Payment Charge  34
11.33 Forgiveness of One Late Payment 35
11.34 Change of Date of Delinquency  35
11.4 Failure to Receive Bill 35
11.5 Level Payment Plan 35
11.6 Parties Responsible for Payment 35
11.7 Billing Information 35
Section 12—Collections
12.1 Procedure 36
12.11 Payment Agreements 36
12.2 Returned Checks 37
12.3 Reconnection Charge Resulting From Nonpayment of Energy Account 37
Section 13—Meter Testing
13.1 Routine Testing 38
13.11 Limits 38
13.12 New Meters 38
13.2 Request Test 38
13.21 Referee Tests 38
13.3 Adjustments  39
13.31 Meter Error 39
13.32 Determination of Adjustment 39
13.33 Refunds 40
13.34 Back Billing 40
13.35 Overcharges 41
13.36 Undercharges 41
13.4 Grounds on Member-Consumer’s Premises  41
13.5 Special Metering Installation 41
Section 14—Uncollected Accounts
14.1 Service Reconnection 42
14.2 Collection Agency 42
14.3 Patronage Dividend Deductions 42
Section 15—Temporary Disconnections
15.1 Definition 43
15.2 Availability 43
15.3 Charges and Rules 43
Section 16—Idle Services
16.1 Definition 44
16.2 Charges 44
16.3 Rebuilding 44
Section 17—Service Calls
17.1 Cooperative’s Responsibility 45
17.2 Member-Consumer’s Responsibility 45
17.3 Locating URD 45
17.4 Charges 45
Section 18—Relocation of Facilities
18.1 Cooperative’s Facilities 46
18.2 Member-Consumer’s Facilities 46
18.3 Moving of Buildings 46
Section 19—Use of Cooperative's Facilities
19.1 Cooperative Facilities 47
19.2 Meter Pole  47
19.3 Poles Owned by Cooperative Other Than Meter Poles 47
19.4 Non-Liability of Cooperative 47
Section 20—Damage to Cooperative's Facilities
20.1 Member-Consumer’s Responsibility 48
20.2 Protection of Cooperative’s Facilities on Member-Consumer’s Premises 48
Section 21—Lighting Service
21.1 Definitions 49
21.2 Availability 49
21.3 Type of Light 49
21.4 Service 49
21.5 Charges 49
21.6 Member-Consumer Permission 50
21.7 Public Lighting Service Availability 50
21.8 Type of light 50
21.9 Charges 50
21.1 Member-Owned Lights Availability 50.1
21.11 Location 50.1
21.12 Charges 50.1
Section 22—Special Conditions of Service
22.1 Corrective Equipment 51
22.2 Arc Welding Installations 51
22.3 Requirements for Electric Motors 51
22.31 Safety Requirements 51
22.32 Protective Devices 51
22.33 Large Motor Applications 51
22.34 Starting Equipment 52
22.35 Maximum Single-Phase Loads 52
22.4 Standby Generators 52
22.5 New Structure Energy Conservation Standards  52
Section 23—Complaints
23.1 Member-Consumer Complaints 53
23.2 Records 53
Section 24—Inspection of Electrical Plant
24.1 Periodic Inspection 54
24.2 Inspection forms 54
24.3 Filing 54
24.4 Construction and Maintenance 54
Section 25—Forms and Contracts
Section 25 Forms and Contracts 55
Section 26—Retail Rate Schedules
26.1 Single Phase 56
26.2 Electric Heat 56
26.3 Leased Area Lights 56
26.4 Non-Metered Member-Owned Lights 56
26.5 Small Commercial 57
26.6 Large Commercial 59
26.7 Large Power 61
26.8 Industrial Rate Schedule 65
26.9 Co-Generation 67
26.91 Prices for purchases by the Cooperative from member-consumer 67
26.92 Wheeling Charges 67
Section 27—Co-generation and Small Rate Power Production Service
27.1 Availability 68
27.2 Definitions 68
27.3 Requirements for Interconnection 69
27.31 Acceptable Standards 69
27.4 Prices 72
27.41 Prices for purchases by the member-consumer from the Cooperative 72
27.42 Prices for purchases by the Cooperative from member-consumer 72
27.43 Wheeling Charges 72
Section 28—Electric Tax Adjustment Rider #1
Section 28 Electric Tax Adjustment Rider #1 74
Section 29—Alternative Energy Program
29.1 Availability 75
29.2 Effective Date 75
29.3 Member Classes Eligible for Participation 75
29.4 Level of Member Contribution 75
29.5 Member Contact Information 75
29.6 Contracts 75
Section 30—Sale of Material
Section 30 Sale of Material 76