Skip to main content
Pay Now
Access Account Online
Contact Us
Home


REPORT AN OUTAGE
319-385-1577 | 866-242-4232

serving-southeast-iowa-access-energy-cooperative-mount-pleasant-iowa.png

Menu
  • Home
  • Your Cooperative
      1. About AEC
        1. About Us
        2. Our Staff
        3. Board of Directors
          • How to Run for the Board of Directors
        4. Service Area
        5. Employment Opportunities
        6. Cooperative Principles
        7. Where Does Our Power Come From?
        8. History of Co-ops
        9. Touchstone Energy
      2. Policies
        1. Articles of Incorporation & Bylaws
        2. E-Business Privacy Policy
        3. Identity Theft Protection
        4. Privacy Policy
        5. Rights and Remedies
        6. Statement of Nondiscrimination
      3. Member Benefits
        1. Monthly Magazine
        2. Coop News
        3. Dividends
          • Treasure Hunt
        4. New Member Info
        5. What does it mean to be a member?
        6. Annual Meeting
        7. Election of Directors
  • Your Account
      1. Payment Options
        1. Bank Draft
        2. Budget Billing
        3. Credit/Debit Card Payments
        4. Payment Drop Box
        5. SmartHub
      2. Billing
        1. Your Bill
        2. Troubleshooting Your Bill
        3. Rates
        4. What is Demand?
          • Single Phase Demand Calculator
        5. Dividends
        6. Moving/Address Changes
        7. IA Energy Assist Program (LIHEAP)
      3. Electrical Equipment
        1. Your Meter
        2. Who Owns What?
        3. New Construction/ New Meter
  • Services
      1. Residential
        1. Residential Rebates
        2. Energy Audits
        3. Outside Area Lighting
        4. Financing for Energy Efficiency Improvements
      2. Business
        1. Business Rebates
        2. Business Energy Audits
        3. Power Quality
        4. Thermal Imaging
  • Safety
      1. General
        1. Safety Tips
        2. Safety Equipment
        3. Safe Electricity
      2. Safety Policies and Procedures
        1. Grain Bin Clearance
        2. Call Before You Dig!
  • Co-op/Community
      1. Programs for Youth
        1. Scholarships
        2. Lineworker Scholarships
        3. Summer Work and Internships
        4. Youth Tour Contest
      2. Tools For Schools
        1. Teachers Zone
        2. Safety Demonstrations
      3. Community Involvement
        1. Legislation
        2. Contact Your Legislators
        3. Economic Development
          • BizConnections
        4. Revolving Loan Fund
      4. General
        1. Photo Contest
        2. RECare
        3. Discount Card
  • Energy Solutions
      1. Saving Energy
        1. Energy Audits
        2. Rebates and Low Interest Loans
        3. Energy Saving Ideas
        4. Together We Save
      2. Renewable Energy
        1. Access to Green Energy Program
        2. Electric Vehicles
        3. Solar and Wind Energy Generation
  • Outages/Maintenance
      1. Outages
      2. Maintenance Programs
      3. Restoring Power
      4. Tree Trimming
      5. Power Blinks
      6. Frequently Asked Questions

Tree Trimming

When tree limbs grow too close to power lines they can cause damage or interrupt your service. They could also create a safety hazard to you, your neighbors, or children who like to climb trees.

  • Do not allow children to climb or play in any tree located near a power line.

  • Contact with the wires could result in severe injury or death.

  • Especially during damp weather, electrical shock can occur when a person touches a tree that is touching a wire. It is not necessary to actually touch the wire itself to sustain a serious or even fatal electric shock.

Reliability

A primary cause of power outages is trees contacting power lines. Access Energy Cooperative makes every effort to provide you with safe and reliable electric service. To provide safe, uninterrupted service it is necessary to trim trees when they are located too close to power lines.

Each year we trim trees on approximately 20% of our system, so approximately once every five years we trim trees in your area.

What Trees are Members Responsible for?

  • Access Energy provides tree clearance along our lines to the meter location.

  • All lines beyond the meter location belong to the member, and tree clearance on those lines is the member’s responsibility.

  • Access Energy recommends hiring a professional, line-clearance-certified tree contractor when trimming trees near power lines.

  • If there is a safety concern, Access Energy can disconnect the wires from the meter to your service so your contractor can perform the work safely.

  • If limbs or branches are touching the electric wires on your farm or at your home, or if you suspect a danger exists please contact us for an evaluation of the situation.

Before Planting Trees...

  • Look up!

  • Consider the mature size of the tree.

  • Trees that will mature over 15 feet in height should be planted well outside the right-of-way corridor to avoid future contacts with the power lines.

  • Don’t forget to call Iowa One Call before you dig.

To Request a Tree Situation Evaluation

To request a tree to be trimmed or the need for an evaluation of a possible dangerous situation

  • Log on to your account and submit a request to our operations department

  • Or call us at 1-866-242-4232 or 319-385-1577

Dedicated to exceeding member's expectations for safe, reliable, efficient service while being a good citizen in our communities.

Back to Top

Quick Links

  • Contact Us
  • About Us
  • News
  • FAQs

Download the Smarthub App!

SmartHub Logo

1_V9-OPWpauGEi-JMp05RC_A.png

Android_App_Download_Badge.png

1800 West Washington Street 

P.O. Box 440

Mount Pleasant, IA 52641

To REPORT AN OUTAGE CALL

319-385-1577 | 866-242-4232

This institution is an equal opportunity provider. Please see complete statement of non-discrimination here: https://accessenergycoop.com/equal-opportunity-statement

©2025 Access Energy Cooperative. Safe, reliable, efficient service and a good citizen in our communities.

  • Home
  • Your Cooperative
    • About AEC
      • About Us
      • Our Staff
      • Board of Directors
        • How to Run for the Board of Directors
      • Service Area
      • Employment Opportunities
      • Cooperative Principles
      • Where Does Our Power Come From?
      • History of Co-ops
      • Touchstone Energy
    • Policies
      • Articles of Incorporation & Bylaws
      • E-Business Privacy Policy
      • Identity Theft Protection
      • Privacy Policy
      • Rights and Remedies
      • Statement of Nondiscrimination
    • Member Benefits
      • Monthly Magazine
      • Coop News
      • Dividends
        • Treasure Hunt
      • New Member Info
      • What does it mean to be a member?
      • Annual Meeting
      • Election of Directors
  • Your Account
    • Payment Options
      • Bank Draft
      • Budget Billing
      • Credit/Debit Card Payments
      • Payment Drop Box
      • SmartHub
    • Billing
      • Your Bill
      • Troubleshooting Your Bill
      • Rates
      • What is Demand?
        • Single Phase Demand Calculator
      • Dividends
      • Moving/Address Changes
      • IA Energy Assist Program (LIHEAP)
    • Electrical Equipment
      • Your Meter
      • Who Owns What?
      • New Construction/ New Meter
  • Services
    • Residential
      • Residential Rebates
      • Energy Audits
      • Outside Area Lighting
      • Financing for Energy Efficiency Improvements
    • Business
      • Business Rebates
      • Business Energy Audits
      • Power Quality
      • Thermal Imaging
  • Safety
    • General
      • Safety Tips
      • Safety Equipment
      • Safe Electricity
    • Safety Policies and Procedures
      • Grain Bin Clearance
      • Call Before You Dig!
  • Co-op/Community
    • Programs for Youth
      • Scholarships
      • Lineworker Scholarships
      • Summer Work and Internships
      • Youth Tour Contest
    • Tools For Schools
      • Teachers Zone
      • Safety Demonstrations
    • Community Involvement
      • Legislation
      • Contact Your Legislators
      • Economic Development
        • BizConnections
      • Revolving Loan Fund
    • General
      • Photo Contest
      • RECare
      • Discount Card
  • Energy Solutions
    • Saving Energy
      • Energy Audits
      • Rebates and Low Interest Loans
      • Energy Saving Ideas
      • Together We Save
    • Renewable Energy
      • Access to Green Energy Program
      • Electric Vehicles
      • Solar and Wind Energy Generation
  • Outages/Maintenance
    • Outages
    • Maintenance Programs
    • Restoring Power
    • Tree Trimming
    • Power Blinks
    • Frequently Asked Questions