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BENEFITS OF AN UPDATED METERING SYSTEM

Wednesday | June 26, 2019
All News

BY TYLER THEIN, P.E.

In the June issue of Living with Energy in Iowa, Kevin Wheeler – General Manager/CEO for Access Energy Cooperative – shared the news that we will be upgrading our metering system this fall. As the project manager for this initiative, I am excited about the significant value it will provide for our members and the cooperative. When it comes to the benefits, they are abundant in helping to serve our members better as technology continues to evolve and improve.

From my perspective, the top two things that will benefit all members include – 1) Improved outage data – allowing us to pinpoint and isolate system issues more efficiently, which will lead to improved restoration times and overall reliability; and 2) Interaction with SmartHub – giving members access to near real-time energy use and helping you to make informed decisions with your energy consumption. Plus, this upgrade will be a tremendous resource for us in troubleshooting issues, coordinating system maintenance and improvements, and evaluating and potentially adopting alternate energy resources.

In my role, I appreciate when our members are engaged with us and ask questions. We have been successfully using digital meters for nearly two decades, and it’s gratifying to see how the systems have advanced in that time. After thorough research and evaluation, we are 100% comfortable transitioning to a new system. Our members can have full confidence in the new meters.

The most frequent questions I receive are about the safety of radio frequency emissions and privacy concerns. Like you, many of us are Access Energy Cooperative members so we care about these things, too. I would like to share some of the most common questions I receive and my responses.

Q: Is there a fee to the member for transitioning to this new system? No!

Q: Are radio frequencies from digital meters safe? Yes! In everyday life, people are continuously exposed to very low levels of natural and man-made radio frequency fields (RF). Even the earth’s surface and the human body are constant sources of RF fields. Dr. Yakov P. Shkolnikov, Ph.D., scientific researcher and expert on RF technology finds that RF exposures from digital meters are much lower than other RF sources. For example, natural RF from the human body is 20 times greater, a Wi-Fi signal is 67 times greater and a cell phone held to your ear is 12,677 times greater!

Q: What if I am close to a meter, does that pose a health risk to me? No! At 20 inches in front of a meter, the average exposure to radio frequency signals is less than the background RF signals naturally generated by the earth and less than one-seven-thousandth of the safe exposure standard set by the Federal Communications Commission (FCC). Exposure to RF is significantly reduced by buildings. At one yard in front of the meter on a typical day, inside your home, your exposure is minuscule — more than 1.3 million times below the FCC safety standard.

Q: I’m worried about privacy and if data is being collected “all day” from the meter? On a daily basis, digital meters emit power for less than one minute per day. Access Energy Cooperative is not collecting any data beyond energy use information that helps with outage management or troubleshooting issues. We don’t share your private information with outside entities without your written consent.

If you still have questions, I welcome the opportunity to visit with you. I can be reached by phone at 319-385-1577, email tthein@accessenergycoop.com or in person at our office. 

Tyler Thein is the director of engineering for Access Energy Cooperative.

Dedicated to exceeding member's expectations for safe, reliable, efficient service while being a good citizen in our communities.

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1800 West Washington Street 

P.O. Box 440

Mount Pleasant, IA 52641

To REPORT AN OUTAGE CALL

319-385-1577 | 866-242-4232

This institution is an equal opportunity provider. Please see complete statement of non-discrimination here: https://accessenergycoop.com/equal-opportunity-statement

©2025 Access Energy Cooperative. Safe, reliable, efficient service and a good citizen in our communities.

  • Home
  • Your Cooperative
    • About AEC
      • About Us
      • Our Staff
      • Board of Directors
        • How to Run for the Board of Directors
      • Service Area
      • Employment Opportunities
      • Cooperative Principles
      • Where Does Our Power Come From?
      • History of Co-ops
      • Touchstone Energy
    • Policies
      • Articles of Incorporation & Bylaws
      • E-Business Privacy Policy
      • Identity Theft Protection
      • Privacy Policy
      • Rights and Remedies
      • Statement of Nondiscrimination
    • Member Benefits
      • Monthly Magazine
      • Coop News
      • Dividends
        • Treasure Hunt
      • New Member Info
      • What does it mean to be a member?
      • Annual Meeting
      • Election of Directors
  • Your Account
    • Payment Options
      • Bank Draft
      • Budget Billing
      • Credit/Debit Card Payments
      • Payment Drop Box
      • SmartHub
    • Billing
      • Your Bill
      • Troubleshooting Your Bill
      • Rates
      • What is Demand?
        • Single Phase Demand Calculator
      • Dividends
      • Moving/Address Changes
      • IA Energy Assist Program (LIHEAP)
    • Electrical Equipment
      • Your Meter
      • Who Owns What?
      • New Construction/ New Meter
  • Services
    • Residential
      • Residential Rebates
      • Energy Audits
      • Outside Area Lighting
      • Financing for Energy Efficiency Improvements
    • Business
      • Business Rebates
      • Business Energy Audits
      • Power Quality
      • Thermal Imaging
  • Safety
    • General
      • Safety Tips
      • Safety Equipment
      • Safe Electricity
    • Safety Policies and Procedures
      • Grain Bin Clearance
      • Call Before You Dig!
  • Co-op/Community
    • Programs for Youth
      • Scholarships
      • Lineworker Scholarships
      • Summer Work and Internships
      • Youth Tour Contest
    • Tools For Schools
      • Teachers Zone
      • Safety Demonstrations
    • Community Involvement
      • Legislation
      • Contact Your Legislators
      • Economic Development
        • BizConnections
      • Revolving Loan Fund
    • General
      • Photo Contest
      • RECare
      • Discount Card
  • Energy Solutions
    • Saving Energy
      • Energy Audits
      • Rebates and Low Interest Loans
      • Energy Saving Ideas
      • Together We Save
    • Renewable Energy
      • Access to Green Energy Program
      • Electric Vehicles
      • Solar and Wind Energy Generation
  • Outages/Maintenance
    • Outages
    • Maintenance Programs
    • Restoring Power
    • Tree Trimming
    • Power Blinks
    • Frequently Asked Questions