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What is Demand?

Wednesday | July 26, 2023
All News

UNDERSTANDING DEMAND

At Access Energy Cooperative, we understand that electric bills can be complicated, but understanding your bill can help you learn how to control it. Generally, utilities charge a basic fee for service, which for Access Energy Cooperative members is called the “Base Charge.” Most people understand that the “Energy Charge” on your bill is the charge for how many kilowatt-hours or the amount of electricity you used for the month. Understanding the “Demand Charge” of an energy bill is more complicated and requires more education to understand.

What is Demand?

Electric demand is the rate at which electricity is used at a given time and is measured in kilowatts (kW). Even though there are no fees associated with it for residential accounts, all members can see their monthly demand as a line item on the monthly electric bill called “Demand Charge.” We provide this information to help you understand how you are using energy. The “Demand Charge” listed on your bill represents the 15-minute interval where you used the highest amount of electricity during that billing period. Beginning soon, you will notice a date next to it, that will indicate when you set that demand.

 

To put this into context, your dishwasher and washing machine both use electricity. The amount of electricity they use is the same regardless of when you use them. However, if you use them at the same time, you demand more electricity at that time.

 

Let’s see how setting a demand works.

When your washing machine it uses 0.7 KW, which would be your demand on our system for power. When your dishwasher runs, it uses 1.8 KW. If you run both of them at the same time, your demand would be 2.5 KW. Your demand becomes the total of the two added together because you need that much power at the same time.

 

If you could change your habits and run only one of them at a time, your highest demand for would be 1.8 KW, because it is the most demand you required at one time. The highest demand you set in one month is what you would be billed for demand if the cooperative had a fee for demand. The best way to reduce demand is by spreading your electric usage over time.

 

If you ever have questions about your electric bill, or questions about demand, please contact us at 866-242-4232.

 

Dedicated to exceeding member's expectations for safe, reliable, efficient service while being a good citizen in our communities.

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1800 West Washington Street 

P.O. Box 440

Mount Pleasant, IA 52641

To REPORT AN OUTAGE CALL

319-385-1577 | 866-242-4232

This institution is an equal opportunity provider. Please see complete statement of non-discrimination here: https://accessenergycoop.com/equal-opportunity-statement

©2025 Access Energy Cooperative. Safe, reliable, efficient service and a good citizen in our communities.

  • Home
  • Your Cooperative
    • About AEC
      • About Us
      • Our Staff
      • Board of Directors
        • How to Run for the Board of Directors
      • Service Area
      • Employment Opportunities
      • Cooperative Principles
      • Where Does Our Power Come From?
      • History of Co-ops
      • Touchstone Energy
    • Policies
      • Articles of Incorporation & Bylaws
      • E-Business Privacy Policy
      • Identity Theft Protection
      • Privacy Policy
      • Rights and Remedies
      • Statement of Nondiscrimination
    • Member Benefits
      • Monthly Magazine
      • Coop News
      • Dividends
        • Treasure Hunt
      • New Member Info
      • What does it mean to be a member?
      • Annual Meeting
      • Election of Directors
  • Your Account
    • Payment Options
      • Bank Draft
      • Budget Billing
      • Credit/Debit Card Payments
      • Payment Drop Box
      • SmartHub
    • Billing
      • Your Bill
      • Troubleshooting Your Bill
      • Rates
      • What is Demand?
        • Single Phase Demand Calculator
      • Dividends
      • Moving/Address Changes
      • IA Energy Assist Program (LIHEAP)
    • Electrical Equipment
      • Your Meter
      • Who Owns What?
      • New Construction/ New Meter
  • Services
    • Residential
      • Residential Rebates
      • Energy Audits
      • Outside Area Lighting
      • Financing for Energy Efficiency Improvements
    • Business
      • Business Rebates
      • Business Energy Audits
      • Power Quality
      • Thermal Imaging
  • Safety
    • General
      • Safety Tips
      • Safety Equipment
      • Safe Electricity
    • Safety Policies and Procedures
      • Grain Bin Clearance
      • Call Before You Dig!
  • Co-op/Community
    • Programs for Youth
      • Scholarships
      • Lineworker Scholarships
      • Summer Work and Internships
      • Youth Tour Contest
    • Tools For Schools
      • Teachers Zone
      • Safety Demonstrations
    • Community Involvement
      • Legislation
      • Contact Your Legislators
      • Economic Development
        • BizConnections
      • Revolving Loan Fund
    • General
      • Photo Contest
      • RECare
      • Discount Card
  • Energy Solutions
    • Saving Energy
      • Energy Audits
      • Rebates and Low Interest Loans
      • Energy Saving Ideas
      • Together We Save
    • Renewable Energy
      • Access to Green Energy Program
      • Electric Vehicles
      • Solar and Wind Energy Generation
  • Outages/Maintenance
    • Outages
    • Maintenance Programs
    • Restoring Power
    • Tree Trimming
    • Power Blinks
    • Frequently Asked Questions